Shipping policy

Delivery Timeframes

The estimated delivery time for all products is 4 to 20 business days.

 

Asia (e.g., Hong Kong SAR China, Singapore, Japan, South Korea):

 4-10 business days.

Middle East (e.g., UAE): 5-10 business days.

United Kingdom: 5-10 business days.

USA, Europe, Australia, New Zealand: 6-12 business days.

 

We also ship to other regions (including Africa and South America). For countries where automatic checkout is unavailable, please message us for a custom quote.

 

Overseas Warehouses & Expedited Shipping

Some products are stored in overseas warehouses. Orders for these items shipped to the USA, UK, or Australia may be delivered within 2-4 business days.

 

Shipping Fees

Free shipping on all orders over $59.

 

 

Customs and Import Duties

Unless required by the destination country’s laws (where the recipient must pay taxes/fees), we cover all import taxes and charges on behalf of the recipient.

 

Impact of Chinese Holidays

Please Note: During major Chinese holidays (e.g., Chinese New Year, National Day in October), order processing and shipping may experience delays of 3-7 days. We appreciate your patience during these periods.

 

Delays and Customer Support

While we strive to meet estimated delivery times, unforeseen factors (e.g., customs clearance, weather, local carrier delays) may occasionally extend shipping times.

If your order is delayed beyond the estimated window or you have any inquiries, please contact our customer service team. For faster assistance, kindly provide your order number.

We appreciate your understanding and look forward to delivering quality products to you!